Loading...

SUPPORT

AUDIOTRAK logo, are trademarks of GYROCOM C&C Co., LTD.
Home  / SUPPORT  / QnA

Hello,

 

I have some problem in my home radio studio. I use two external USB sound cards. One is Audiotrak Maya U5 and the other is Creative Sound Blaster Play. I use them at the same time in different programs on my computer and here comes the problem. When I try to do it, one of the programs (actually the one I turn on last) doesn't work. In Skype, it is the mic input in Creative soundcard and the program messages it doesn't have access to it. It appears only when other programs use Audiotrak card. However, when I start the talk on Skype first and then I try to use these other programs (e.g. Audacity) they also don't work or throw errors related to the sound card (which is Maya U5 here). Is there any solution of this problem? Thanks a lot.

profile

audiotrak

2017.02.10 14:33

Hello.

 

First of all, you need to check your device setting correctly.
Well, please try to do as follows.
Please set the U5 to the Default Device in the Recording Device, and set the Creative sound card to the Default Communications Device.

 

1d582decb677e21bf534427a1e1d13bd.PNG

 


Also please try to move other USB ports.


Thanks.

Attachment
profile

maciekos95

2017.03.08 09:41
I've tested both solutions mentioned. Unfortunately, they don't work... I don't have any idea what else can I do to fix the problem.
profile

audiotrak

2017.03.08 16:07
Well, we checked them, it works normally.
Unfortunately, this is the only way.
List of Articles
No. Subject Author Date Views
274 Maya 44 MK ll + 1 carloscap May 30, 2017 665
273 What opamps will fit Dr.Dac2? + 1 Terracone Mar 08, 2017 1766
272 Maya U5 doesn't work on Synology DS216j + 1 Barek Mar 08, 2017 660
» Problem with Maya U5 working together with other sound card + 3 maciekos95 Feb 09, 2017 640
270 Audiotrak Maya U5 problem + 1 BloodEagle Feb 05, 2017 3056
269 Eeprom write in DOS box prodigy hd2 + 1 john Jan 21, 2017 1785
268 Installing Windows 10 driver for Prodigy HD2 + 4 cFortc Dec 29, 2016 6017
267 Problem with QSound in Maya U5 file + 6 Mttkf Dec 28, 2016 757
266 Win 10 no 5.1 sound when playing local files file + 1 Andrus86 Dec 26, 2016 655
265 Noise in system. + 2 Grucholek Dec 03, 2016 817
264 Prodigy Cube - which jack for AKG K240 MK II (55 Ohm)? + 1 Neris Oct 31, 2016 727
263 Is there a way to control Prodigy Cube amplification ? + 3 TylerCiggy Oct 18, 2016 751
262 Dicember driver no more in download section, why? + 3 daryo24 Sep 13, 2016 630
261 The best opamp for dr. amp hifi + 1 takhama Sep 06, 2016 654
260 dr. amp hifi amplifier ac/dc pin dimensions + 3 takhama Sep 06, 2016 581
259 New Prodigy Cube is not recognizing by any windows system + 2 Piotr Aug 19, 2016 772
258 Maya U5 BSDeck doesn't launch on Win10 64bit + 4 Fabi Jul 12, 2016 1320
257 Maya U5 + PS3 + PC + 1 MrokuMroku Jun 29, 2016 753
256 Prodigy Cube Microphone Voltage Output + 1 Charlie Jun 01, 2016 2843
255 Prodigy Cube potentiometer + 1 Darnok1911 May 29, 2016 772