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23

2014-Feb

Crash after installing dr.dac3 driver in Win 7

Developer: drchung730 Views: 7841

I've just bought dr.dac3 yesterday.


Under Win 7 home premium, though my computer can recognize it as a dr.dac3, it can't installed the driver properly. (with exclaimation mark)

According to the manual, it may be related to motherboard chipset driver. I've already update this driver but same problem persists.


When I try to install the driver through the driver download from this website, it initially can play some sound with some noise. Shortly, the system crashed (a blue background with a lot of text).


But when I connected the same dac to my mac book air, it works well without any error message.


Please help! I want my dr.dac3 work well under window 7.


Many thanks.

profile

audiotrak

2014.02.25 11:54
Hello.

We suppose you are using Intel USB 3.0 controller/drivers.
So if you want to use the DR.DAC3 in the Intel USB 3.0 motherboard(7 Serieses / 8 Serieses), you must change 'Intel USB 3.0 Mode' items to 'Disable' in CMOS Setup.
profile

willaw

2014.02.25 15:38
I have the same problem with USB3 port. I changed to connect to USB2 port and everything's working fine.
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