Loading...

SUPPORT

AUDIOTRAK logo, are trademarks of GYROCOM C&C Co., LTD.
Home  / SUPPORT  / QnA

03

2013-Jul

Cannot install 32 bit ASIO driver

Developer: Lunatique Views: 8801

I have been using the Prodigy 7.1 for several years and it's been pretty stable, but I'm having problems with software (such as J River Media Center, Xlutop Chainer) that only uses the 32 bit versions of the ASIO driver. I'm running Windows 7 64 bit, and I can't force Device Manager to install the 32 bit version of the ASIO driver--it just tells me the best version is already installed (meaning the 64 bit version). 


How can I force Windows to install the 32 bit version of ASIO driver so those software will recognize it? When I tried to point Device Manager to the 32 bit driver's folder, Windows won't install it, saying it cannot find compatible driver, and would only recognize the 64 bit driver. Is there a way to add the 32 bit driver to the registry manually?


I have done many uninstall/install already and it just won't install the 32 bit ASIO driver.

profile

audiotrak

2013.07.03 10:31
Hello.

It's not compatible with Windows 7 32bit/64bit because this product does not support Windows 7 OS.
profile

Lunatique

2013.07.04 16:35
Actually, I've been using the Prodigy 7.1 with Windows 7 64 bit for years now, and it's perfectly fine. The only thing I can't do is to get the 32 bit driver to install along with the 64 bit driver.
profile

audiotrak

2013.07.05 09:40

Hello.

As you know, this PRODIGY 7.1 have no the formal of Windows 7 drivers, so we are sorry that we can't be of further assistance.

List of Articles
No. Subject Author Date Views
175 MAYA U5 + SPDIF + OS X + 1 MayaMac Dec 15, 2013 8782
174 Is Prodigy HD2 headphone output dependent on socket OPAMPs? + 1 ssl4000 Dec 14, 2013 10379
173 Can't install Prodigy HD2 drivers + 5 Strider Dec 05, 2013 10134
172 Maya U5 - cracking sound in movies file + 2 Marek Nov 11, 2013 9095
171 problems and problems with PRODIGY HD2 ADVANCE DE + 1 juaneco Nov 06, 2013 10668
170 Prodigy 7.1e - downmix from 5.1 into 2.0 + (true) Subwoofer + 1 BUTCH Oct 08, 2013 8929
169 Aduiotrak prodigy 7.1 HIfi + 1 Ivan Oct 04, 2013 9424
168 DR. DAC2 DX volume become very low suddenly... + 3 Algo Sep 28, 2013 8729
167 PRODIGY 7.1e X-Fi and 'sound blaster enhancements' problem on Windows 8! + 4 ireniqs Sep 21, 2013 10257
166 How to activated EQ for Audiotrak hd2 ? + 1 hknymz Sep 14, 2013 13070
165 Prodigy Cube problem with microphone + 1 iksmodiw Sep 14, 2013 9092
164 [Maya u5] 5.1 whit 48Mhz in 24 bit Windows 7 64-bit + 2 z0z0l Aug 30, 2013 9653
163 dr dac2 dx ERROR in Windows 8 64 + 3 Alex Aug 16, 2013 9106
162 Audiotrak Prodigy HD2 Advance DE, headphones + 1 Gloomy Jul 23, 2013 13801
161 Audiotrak prodigy hd2 noise + 1 vlad Jul 05, 2013 13027
» Cannot install 32 bit ASIO driver + 3 Lunatique Jul 03, 2013 8801
159 Dr.Dac2 DX TE question? + 1 er Jun 20, 2013 9747
158 Problem 192 khz out (S/PDIF) Audiotrak Prodigy HD2 Advance DE + 1 fa2l Jun 18, 2013 14975
157 For anyone who is thinking of buying a PRODIGY HD2 ADVANCE file + 13 prinsb Jun 18, 2013 13570
156 Prodigy Cube + Ubuntu - Sound Configuration grek Jun 04, 2013 14702