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16

2013-Aug

dr dac2 dx ERROR in Windows 8 64

Developer: Alex Views: 9090

HI! I've been using your device DR DAC2DX for a long period of time and I'm very happy with it.


Unfortunately last few days it was freezing a couple of times and today it's recognized by Windows 8 64bit as a "USB AUDIO DEVICE" and it's not working anymore. All leds on device are in same condition as they were when it was working. 

Inside driver information is:

This device cannot start. (Code 10)

STATUS_DEVICE_DATA_ERROR


Please, help


profile

Alex

2013.08.17 00:33
I noticed, that the led of sample rate all the time jumps from "unlock" to "44.1" and back :(

PS: I tried to flash a firmwire it worked, but after device was initiallized as DR DAC2DX it againe turned to just "USB AUDIO DEVICE".
PPS: to flash a firmwire I had to change a Product ID to 7922, because UsbEpromUty.exe showed it as a 7022.
Please, help.
profile

audiotrak

2013.08.19 15:46
The cause of the code error have an old or the damaged driver.
The DR.DAC2 use the driver in Windows, so you need to try to update the driver or the mother board chipset driver.

The link below is for relevant error code.
Please refer to the data explanation.
http://pcsupport.about.com/od/findbyerrormessage/a/code-10-error.htm


Thanks.
profile

Alex

2013.08.20 18:55
It seems there is some issues with my motherboard gigabyte z77x-ud3h VIA USB3.0 drivers and Dr.Dac2dx.
I connected now Dr Dac2dx to other usb port (intel chipset) and it seems to work fine now.

I believe it's more VIA usb chipset drivers problem that makes DR DAC work with errors :(

Anyway, thahks for your answer.
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