Loading...

SUPPORT

AUDIOTRAK logo, are trademarks of GYROCOM C&C Co., LTD.
Home  / SUPPORT  / QnA
Product Name : Audiotrak Prodigy Cube BE 
OS : windows 10 edu 64bit 

Hi. When i connect my hyperx cloud ii via 3.5 jack everything is okay but when i use 6.3 adapter (brand new) sound is bad like coming from behind the wall. What is the reason? Broken device?

profile

audiotrak

2017.10.10 09:45

Hello.

 

We have checked that your headphone is four pole.
We are judged you are using 6.3 adapter with three pole.
If you convert four pole to three pole, the sound will be bad.


Thanks.
 

List of Articles
No. Subject Author Date Views
294 Prodigy Cube - question about speakers + 4 Neris Apr 18, 2020 76
293 Dr.Dac3 trouble after an x time crash and restart + 10 daryo24 Apr 17, 2020 123
292 SPDIF 5.1 sound issue MAYA U5 + 1 Wojtek01 Apr 09, 2020 32
291 white noise on headphones with maya u5 + 10 meeq Sep 29, 2019 364
290 Prodigy Qube Black Edition stopped working after updating to Windows 10 version 1903 + 2 qqq Aug 08, 2019 399
289 Can't get more than 48 KHz on Prodigy HD2 + 2 macek Jun 15, 2019 909
288 HD2 BLACK headphone output impedance. + 3 Maksiu1000 May 02, 2019 304
287 Maya U5 - Sound from Digital out and Headphones at the same time, volume control issues + 1 Meepowski Mar 21, 2019 539
286 prodigy cube bricked during firmware upgrade + 1 amir.shaikhulov Mar 17, 2019 612
285 Prodigy HD2 and PCIE + 4 Aleks Jan 13, 2019 967
284 Microphone/Line In stopped working on Prodigy Cube Black on W10 + 1 Dan Nov 10, 2018 561
283 Microphone is not working - Windows 10 Prodigy Cube BE file + 1 Paciek Sep 02, 2018 1291
282 Prodigy HD2 flashing + 3 noondead Jul 19, 2018 1283
281 Prodigy Cube Black Edition Output voltage + 2 TylerCiggy Dec 19, 2017 866
280 How to hook to an amplifier with Prodigy Black Cube ? + 2 TylerCiggy Nov 22, 2017 652
279 Audiotrak Dr Dac3 Op Amp + 2 Ani Nov 13, 2017 971
278 Error while updating firmware + 1 lewapkon Oct 29, 2017 653
» Audiotrak Prodigy Cube Black Edition 6.3 jack problem + 1 jasteck Oct 05, 2017 669
276 Prodigy HD2 flashing + 1 devlangel Sep 09, 2017 1846
275 How should I set volume of Fenda R30BT (speakers) with Prodigy Cube? + 4 Neris Jun 03, 2017 1017