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Product Name : prodigy cube 
OS : Windows 10 64bit 
Serial Number : ATSAH12K00778 

Hello.


Somehow I've bricked my prodigy cube during firmware upgrade. Maybe I've forgot to change the "7022" as Product ID to the "7921".
Now it is detected as composite usb device in Windows device manager. USB Device Properties → Hardware ID → USB\VID_1852&PID_7921&REV_0004.


It is impossible to run firmware update again - after pressing "Connect to HID Device" button "Run New Thread for HID Input" button is inactive.

After connecting device to PC "USB Link" led once blinks orange then off, "Stand-by" led is green.

 

Is there any way to fix it?

 

Thanks for your support
Best regards

 

profile

audiotrak

2019.03.19 10:00

Hello.

 

You can restore if you change JP1 jumper cap 24bit to 16bit.

Look at the picture on the bottom;

You can find the jumper.

Please change the JP1 jumper and then try to firmware again.

 

photo.png

 

photo02.jpg

 

 

 

 

If you finish to firmware, please change JP1 jumper cap to 24bit again.

 

 

Thanks.

 

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