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05

2013-Dec

Can't install Prodigy HD2 drivers

Developer: Strider Views: 13289

Hello,


I've been using Prodigy HD2 for a long time (and love it), but recently I've been experiencing major problems with it - ever since the most recent Vista updates the drivers I've been using are causing constant crashes and BSODs, forcing me to uninstall them.


I've been using the old drivers, found on the CD that came with my card.


Sadly I can't use the drivers found on this site : http://audiotrack.net/en/index.php?mid=download&category=302


They just won't install - when I use the setup.exe provided with the drivers all I get is : Fail to Installed components :
Envy Family Audio Device Driver  V5.70C


The only driver I can install is from here : http://download.esi-audio.com/?w=at&p=19&g=1&l=en


But it causes crashing too.


How can I install the new ones?



profile

audiotrak

2013.12.05 08:59

First of all, could you let us know a serial number?
Maybe did you change a firmware?

profile

Strider

2013.12.05 19:11
The serial number is : ATSAC07H00156 (all zeros).
I haven't changed the firmware, but it's possible that the people that were assembling my computer did it.
profile

audiotrak

2013.12.06 10:46
Recommend
1
Not recommend
0
When we checked your serial number, your product has already modified the EEPROM.
Therefore, you must restore the EEPROM in order to use this drivers for VIA on our website.

The steps are followed in order.
1. Change the JP4 jumper to OFF.

jumper.jpg

2. Click on the below link zip file, decompress the file, then type the "EEPRWA.EXE" in DOS mode.
   EEPROM download: http://www.audiotrack.co.kr/audiotrak/drivers/eeprom/HD2GOLD.zip

Then you can use our driver on our website.


Thanks.
Attachment
profile

Strider

2013.12.07 01:18
Thanks, that worked. The newest driver installed normally and I get no more crashes.
profile

TalRash

2014.01.15 01:43

I have same problem.

ATSAC08A00480 i must too instal new bios?

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