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29
2019-Sep
white noise on headphones with maya u5Developer: meeq Views: 3849
| Product Name : | maya u5 |
|---|---|
| OS : | Windows 10 64bit |
| Serial Number : | ATSAM18J00708 |
Hello, i bought outer card called Audiotrak MAYA U5 and when i plugged my headphones(hyper x cloud alpha) to the new card for the firs time i was welcomed with a white noise, i panicked and tried some things then it turned out that when i lower the volume on the scroll thingy on my headphones to about half the volume the white noise is unhearable(almost, you can very slightly hear it when u try). But then i got curious and i plugged my other headphones(akg ones from galaxy s9) which dont have the scroll thingy on them to lower the volume, then i couldn't eliminate the white noise on them even if i lowered the windows volume to 1.
Is this normal for this card or i have defective item? Should i give them back or switch for another one whish is not defective?
edit: the impedance on my hyperX headphones is 65 Ohm so it shouldnt give white noise, right?
They are connected to the front all the time like in the attatched photo. I didn't plug them from the back.
Oh you mean the port called "front" on the back of the card! haha! yes i plugged the headphones on the "front" now and they dont have white noise! Thank you. But can you tell me what is the diffrence between those ports? I feel like there is a diffrent sound quality when i plug them in the "front" port. Just asking because im curious now. I feel like the sound is better when i plug them on the front of the card, not in the "front" plug. The bass is way deeper when i plug the headphones like on the photo.
Hello.
The sound quality is no difference between the two.
As we said before, headphone amplifier is mounted on the headphone terminal so you might feel better on headphone jack.
Again the sound quality is the same.
When using the front jack, please try to raise Windows volume.
The noise can occur by the USB port.
Please try to change the USB port.
Thanks.
Hello.
The headphone jack of MAYA U5 applies a headphone amplifier.
In that case, please connect to the front of MAYA U5.
Thanks.