AUDIOTRAK logo, are trademarks of GYROCOM C&C Co., LTD.
Home  / SUPPORT  / QnA



Prodigy Cube 2 microphone doesn't work.

Developer: sipso Views: 1724

Product Name : Prodigy Cube 2 
OS : Windows 10 64bit 
Serial Number : ATSAH2WBAG0390 



I have a problem with getting my microphone, Zalman ZM-MIC1 to work with Cube 2.

I've tried connecting it to all my USB ports. I've tried setting all audio formats in recording devices. The microphone works fine when connected to the motherboard.

The only other device connected to Cube 2 is Beyerdynamic DT770 Pro, which work fine with it.

All i can get out of the mic are silent scratching noises when i tap the microphone. I'm all out of ideas.



2021.12.20 14:45




Doesn't it work even if the recording settings are set to 16bit?


Do you have any other microphones?


A dynamic microphone and a condenser microphone for PC can be connected to the PRODIGY CUBE2 microphone jack.


Best Regard.




2021.12.21 22:09



I have tried all format settings, the only thing that i got out of it was slight scratching noise when tapping on the mic on recommended 16bit/48. Other than that the DAC works perfectly fine (though i don't have any speakers to check the outputs on the back of it). Both headphone ins work perfectly. I have tried plugging the mic only a bit, or different lengths but no luck, it would pop out of the port anyway. Discord picks up "sound" when i plug it in, so the mic in probably isn't faulty.


I have a Hyperx Cloud headset. While the mic is detachable, it wouldn't work as a standalone, plugged into DAC. Afaik hyperx went out of their way on the first revision of this headset to make the mic only work WITH the headset. However when i plugged the whole headset into DAC, via jack splitter, the mic worked.


To be honest it doesn't matter anymore. I bought a usb mic. But still... Would like to get it working just in case. Microphone itself isn't faulty as well since it has no issue when plugged into motherboard. Scouring the internet i found people with similar issues, but whenever and if a solution was found it didn't work for me. Some people say MIC1 works with Prodigy Cube just fine. 
It's not on my priority list, but i'd love to see some suggestions.





2021.12.24 11:19



Plugging stereo headphones into the microphone jack also works.

(Stereo headphones = 3-pole plug)


Step 1.

Plug your stereo headphones into the microphone jack. If the recording gauge on the sound control panel responds, there is no problem with the microphone jack.


Step 2.

Set the recording volume to maximum and launch the Voice Recorder app.


Step 3.

Record your voice into the left unit of the stereo headphones.


See if the recording gauge in the Voice Recorder app is responsive and the recording goes well.




There are very few cases reported as a malfunction of the microphone, but if a defect is suspected, an inspection is required.



We need to check your device.


Could you send it?


Warranty must be carried out at the place of purchase.


Best Regard.


List of Articles
No. Subject Author Date Views
299 Prodigy Cube 2 isn't working file + 1 Lukider Jun 27, 2022 79
298 Prodigy HD2 Advance DE DOES NOT WORK ON WIN 10 bysergby Dec 30, 2021 93
» Prodigy Cube 2 microphone doesn't work. + 3 sipso Dec 19, 2021 1724
296 Prodigy Cube crashes randomly file Arhanel Jul 02, 2021 3073
295 Prodigy Hd2 insanely loud and distorted + 1 Karolololo Feb 20, 2021 3804
294 [USB] PRODIGY CUBE BLACK EDITION - Speakers go mute after time with <10% volume + 1 varnel Oct 16, 2020 3640
293 Prodigy Cube - question about speakers + 4 Neris Apr 18, 2020 3793
292 Dr.Dac3 trouble after an x time crash and restart + 13 daryo24 Apr 17, 2020 3724
291 SPDIF 5.1 sound issue MAYA U5 + 1 Wojtek01 Apr 09, 2020 3556
290 white noise on headphones with maya u5 + 10 meeq Sep 29, 2019 3846
289 Prodigy Qube Black Edition stopped working after updating to Windows 10 version 1903 + 2 qqq Aug 08, 2019 4130
288 Can't get more than 48 KHz on Prodigy HD2 + 2 macek Jun 15, 2019 5051
287 HD2 BLACK headphone output impedance. + 3 Maksiu1000 May 02, 2019 3984
286 Maya U5 - Sound from Digital out and Headphones at the same time, volume control issues + 1 Meepowski Mar 21, 2019 3866
285 prodigy cube bricked during firmware upgrade + 1 amir.shaikhulov Mar 17, 2019 4403
284 Prodigy HD2 and PCIE + 4 Aleks Jan 13, 2019 5119
283 Microphone/Line In stopped working on Prodigy Cube Black on W10 + 2 Dan Nov 10, 2018 4817
282 Microphone is not working - Windows 10 Prodigy Cube BE file + 1 Paciek Sep 02, 2018 6285
281 Prodigy HD2 flashing + 3 noondead Jul 19, 2018 5739
280 Prodigy Cube Black Edition Output voltage + 2 TylerCiggy Dec 19, 2017 4828